Privacy statement
The company
Friesland Holland Travel Service BV is a 100% autonomous and independent travel organization, and a partner of the tourist information office for Fryslân, Friesland Holland News & Marketing.
On the websites of Friesland Holland Travel Service BV you can find holiday package deals, tourism-related news and information about tourist and recreational attractions and activities, hospitality and leisure companies, regional products and leisure goods, holiday destinations and package tours. It is possible to click through to Friesland Holland websites and sites of third parties where more specific information may be found.
This privacy statement is applicable when you visit one of Friesland Holland Travel Service BV’s websites or make use of Friesland Holland Travel Service BV’s services. This privacy statement also provides an overview of the purposes of the data processing in connection with orders placed via Friesland Holland Travel Service BV websites, the use of cookies on the websites and how the customers may exercise their rights concerning their personal information.
Customer data
Customer data submitted to the travel organization will exclusively be used for the realisation of the tour — for example given to the hotel where the customer is dining or spending the night — or of an order. The data will not be forwarded to third parties that are not involved in the correct execution of the tour or order that was booked. The parties working together with Friesland Holland Travel Service BV are not permitted to share customer data with other parties.
Payment details, name and address details, gender, age, e-mail address, telephone number(s), living and billing address are used for forwarding travel information, a correct processing of the travel package and, in the event of emergencies, to alert those concerned. Friesland Holland Travel Service BV keeps this information in storage for the duration of your holiday and for at least seven years afterwards (as is required by law).
Friesland Holland Travel Service BV stores and uses only those personal data that have been submitted directly by the customer or a party interested in booking, data of which it is clear upon submission that Friesland Holland Travel Service BV is the recipient party. Data that has become redundant is deleted.
In order to prevent unauthorized access or disclosure, we have established physical, electronical and organizational procedures to safeguard the collected information and to ensure that unauthorized persons cannot make use of said data.
Should Friesland Holland Travel Service BV continue to develop, one or more divisions or company activa may be transferred to a third party. In this case, customer data will also be passed on.
If you are, nonetheless, still worried about the protection of your personal data or if you suspect misuse, please contact: info@frieslandholland.nl or Friesland Holland Travel Service BV, Hoofdstraat West 38, 8471 HV Wolvega, The Netherlands, tel. 0031 (0)561 615 364.
Rights
You have the following rights:
– to information on what personal data is in our possession and how we use that information
– to insight into the exact personal information in our possession
– to have mistakes in your personal data corrected
– to have outdated personal data deleted
– to withdraw permission to use your personal data
– to object to a certain use of your personal data
Do you have a complaint about the protection of your personal data? Feel free to file your complaint via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
Cookies
Friesland Holland Travel Service BV uses cookies to help its websites function properly, to analyze the use thereof and to improve them. Friesland Holland Travel Service BV and third parties use cookies to collect information pertaining to your visit to the website and your personal interests, partly in order to customize offers to your personal preference. By clicking on `Verberg deze melding/Hide this notification’ or by continuing to use this website, you implicitly show that you are in agreement to the use of cookies.
Please take into account that, if you reject the use of (certain) cookies, you may not be able to make full use of the functionalities of the website.
Newsletters
Friesland Holland Travel Service BV’s newsletters are for subscribers only: https://www.friesnieuws.nl/aanmelden-nieuwsbrief/. If you wish to sign out, click on ‘afmelden’ (cancel) at the bottom of the newsletter. E-mail addresses of subscribers are not passed on to third parties.
Username and password
Your username is connected to a password. It is your responsibility to guard your password carefully. It is our assumption that the person logging in with your username and password is authorized to use this name. Should you suspect that your password is known to unauthorized persons, please notify Friesland Holland Travel Service BV as soon as possible so that action can be taken: info@frieslandholland.nl or Friesland Holland Travel Service BV, Hoofdstraat West 38, 8471 HV Wolvega, The Netherlands, tel. 0031 (0)561 615 364.
Paticipation in promotional actions and competitions
If you wish to participate in promotional actions or competitions, such as photo contests, via the website(s) of Friesland Holland Travel Service BV, it is mandatory to submit your name, address and some additional information. Your personal data and your e-mail address will be resticted for use for the purpose in question in accordance with the terms and conditions of participation.
Information requests
Should you make use of the contact form via one of Friesland Holland Travel Service BV’s or per e-mail, be assured that this information will exclusively be used to answer your question(s), or in reaction to your comment.
Contact
Friesland Holland Travel Service BV
Directeur Albert Hendriks
Hoofdstraat West 38
8471 HV Wolvega
The Netherlands
Tel. 0031 (0)561 615 364